MESSAGE DELIVERY RATE
OPEN RATES, FAR ABOVE EMAIL
QUESTIONS ANSWERED BY AI
AUTOMATED REPLIES
One Place for Everything You Do on WhatsApp
Everything you expect from a WhatsApp platform, plus the parts other platforms leave out for Indian businesses.
Broadcasts That Get Delivered
Approved template campaigns to lists and dynamic segments, throttled to your number's safe throughput, with auto-pause the moment your quality rating drops. Live delivery, read and reply reports for every send.
AI Chatbot on Your Documents
Upload catalogues, price lists, FAQs and policies. NaWaBiz indexes them into a private, per-business knowledge base, and the AI answers with citations in your brand's voice, handing off to a human on low confidence.
Shared Team Inbox
Your whole team replies from one number with assignment, labels, private notes and quick replies, and a live countdown on every 24-hour service window so no conversation goes cold.
No-Code Flow Builder
Drag-and-drop conversation flows for welcome messages, keyword replies, lead capture and drip journeys, with conditions, delays, API calls and human handoff at any step. No developer required.
Contacts & Segments
Import from CSV with phone normalisation and dedup, tag and segment your audience, and let STOP and START keywords handle opt-outs automatically so you never message someone who left.
Prepaid Message Wallet
Top up once and pay Meta's real per-message rate with no inflated markup. The wallet reserves campaign cost up front and releases the money back for any message that fails to deliver.
The Parts Other WhatsApp Platforms Leave Out
- Keep the WhatsApp Business app: you don't give anything up. Keep replying from the app on your phone while broadcasts and automation run through the API on the same number.
- Number safety, watched by the platform: campaigns dispatch through a rate limiter tuned to your number, respect Meta's messaging-limit tier, and auto-pause if your quality rating degrades.
- You own your account: onboarding happens through Meta's Embedded Signup, so the WhatsApp Business Account and number stay yours.
- DPDP Act 2023 compliance: NaWaBiz operates as a Data Fiduciary under India's data protection law, with a documented consent trail and a published, named Grievance Officer.
- Per-tenant isolation: contacts, conversations and knowledge bases never co-mingle between businesses, and secrets are encrypted at rest.
- INR billing with GST invoices: prices in rupees, 18% GST shown before you pay, and a compliant invoice for your books.
Real Conversations, Straight From the Product
These are the actual WhatsApp experiences your customers get with NaWaBiz.
Catalogue & In-Chat Checkout
Customers browse, build a cart and pay without leaving WhatsApp.
AI Chatbot
Answers from your own documents, with a talk-to-a-human handoff.
Broadcast Campaigns
Offers land with tappable buttons, and the replies are handled too.
Order & Payment Alerts
Order confirmed, out for delivery, and payment reminders with a pay-now button.
The Same Platform, Shaped to How You Sell
Broadcasts, the AI assistant and the shared inbox look different in a D2C store than in a clinic. These are the flows businesses set up first.
D2C & Online Retail
Recover abandoned carts, confirm COD orders, send shipping updates and bring repeat buyers back with segment-targeted offers.
Local & Offline Stores
Turn walk-ins into a contact list, then announce new stock and festival offers to the customers who already buy from you.
Clinics & Healthcare
Appointment reminders cut no-shows, and the assistant answers timings, fees and preparation questions from your own documents.
Education & Coaching
Capture enquiries from ads, share batch details and fee structures, and nudge parents about attendance, results and fee dues.
Real Estate
Qualify leads on WhatsApp before an agent picks up, then send property sheets and schedule site visits automatically.
Travel & Services
Send itineraries and booking confirmations, answer package questions round the clock, and hand complex trips to a human.
Plans That Scale With You
A subscription unlocks the platform; a prepaid wallet pays Meta's real per-message rate. No per-agent tax and no lock-in. Prices exclude 18% GST, and you see the exact total before you pay.
From Sign-Up to Your First Broadcast in Minutes
Connect With Meta
Sign in through Facebook's Embedded Signup. You keep ownership of your WhatsApp Business Account and number, and can keep using the WhatsApp Business app alongside NaWaBiz.
Get a Template Approved
Create your first message template. Meta usually approves within minutes, and you can import your contacts while you wait.
Top Up & Send
Add wallet balance, pick your audience and broadcast. Delivery, read and reply reports update live as the campaign runs.
Common Questions About NaWaBiz
Ready to Grow on WhatsApp?
Join businesses using NaWaBiz to broadcast, automate and support customers on the channel they check first. Get started in minutes, keep your number and keep your app.
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Explore the NarneTech SaaS Suite
Each platform works on its own. Together they run your storefront, your conversations and your automation from one connected stack.
