Privacy Policy

Last updated: 1 July 2026

This Privacy Policy is issued by NarneTech Software Solutions, which acts as the Data Fiduciary for the personal data described here, and reflects our obligations under India's Digital Personal Data Protection Act, 2023 (the "DPDP Act"). Please also see our Cookie Policy for how we use cookies and how to manage your consent.

A. Introduction of Privacy Policy

At NarneTech, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when you visit our website or use our services. By using our website or engaging with our services, you consent to collecting, using, and disclosing your information as described in this policy.

B. Privacy Policy - Application of Privacy

At NarneTech, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we apply privacy principles to safeguard the data we collect when you use our website and services. By accessing our website or utilizing our services, you acknowledge and consent to the application of privacy practices described in this policy.

C. Collection and Use of Personal Information

We collect personal information from you when you interact with our website or engage with our services. This may include information such as your name, email address, phone number, company details, and any other information you provide voluntarily. We use this information to provide the services you request, respond to your inquiries, and improve your overall experience with NarneTech.
Use of Information We may use the information we collect from you for the following purposes:
• To Provide and Improve Our Services: We use your information to deliver the services you requested, customize your experience, and improve the quality of our offerings.
• Communication: We may use your contact information to send you important updates, newsletters, and promotional materials, or respond to inquiries and support  requests.
• Analytics and Research: We analyze user behavior and preferences to gain insights that help us improve our website, services, and marketing efforts.
• Legal Compliance: We may process your information to comply with applicable laws, regulations, or legal obligations.

Information Sharing and Disclosure We respect your privacy and will not sell, trade, or rent your personal information to third parties without your consent, except in the following circumstances:
• Service Providers: We may engage trusted third-party service providers to assist us in delivering our services and conducting business operations. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to maintain its confidentiality.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests from public authorities.
• Data Security We prioritize the security of your personal information and have implemented appropriate measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the Internet or electronic storage is entirely secure. Therefore, we cannot guarantee absolute security.
• Your Rights You have the right to access, correct, or delete the personal information we hold about you. You may also have the right to withdraw your consent or object to certain uses of your information.

D. Processing and Sharing of Personal Information

We process and store your personal information securely and in accordance with applicable data protection laws. We may share your personal information with trusted third-party service providers who assist us in delivering our services to you. These providers are obligated to maintain the confidentiality and security of your information and are prohibited from using it for any other purpose.

E. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your personal information is no longer needed, we will securely dispose of it in a manner that complies with applicable regulations.

F. Security Measures

We implement robust security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. These measures include physical, technical, and administrative safeguards to ensure the confidentiality and integrity of your data. However, please be aware that no security system is completely foolproof, and we cannot guarantee the absolute security of your personal information.

G. Third-Party Links

Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or the content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit to understand how they handle your personal information.

H. Children's Privacy

In accordance with the Digital Personal Data Protection Act, 2023, a "child" means an individual under the age of 18 years. We do not knowingly process the personal data of a child without the verifiable consent of a parent or lawful guardian, and we do not undertake tracking, behavioural monitoring, or targeted advertising directed at children. If you are a parent or guardian and believe that a child has provided us with personal information without your consent, please contact us immediately and we will promptly remove the information from our records.

I. Your Rights and Choices

You have the right to access, update, correct, or delete your personal information. You may also have the right to object to certain data processing activities or request the restriction of processing. To exercise these rights, please contact us using the information provided below.

J. Changes to the Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, along with the date of the last update. We encourage you to review this Privacy Policy periodically for any updates or changes that may affect you.

K. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the application of privacy at NarneTech, please contact us at narnetech.vja@gmail.com or +91 8885258951/2/3/4. We will address your inquiries in a timely and appropriate manner.

L. Objective of Privacy

1. Data Confidentiality: We aim to maintain the confidentiality of your personal information by implementing robust security measures. We employ technical, physical, and administrative safeguards to prevent unauthorized access, use, or disclosure of your data.
2. Transparency and Trust: Our objective is to be transparent in how we collect, use, and process your personal information. We provide clear and concise explanations of our privacy practices through our Privacy Policy, ensuring that you have a clear understanding of how your data is handled.
3. Consent and Control: We respect your autonomy and aim to give you control over your personal information. We seek your informed consent before collecting or using your data, and provide options to manage your preferences and exercise your rights, as outlined in applicable privacy laws.
4. Purpose Limitation: We collect and process your personal information for specific, legitimate purposes that are disclosed to you at the time of collection. We do not use your data for purposes unrelated to the services we provide unless required or permitted by law.
5. Data Accuracy and Integrity: We strive to ensure the accuracy and integrity of your personal information. We take reasonable steps to keep your data up to date and promptly respond to requests to correct or update any inaccuracies.
6. Data Minimization: Our objective is to collect and retain only the personal information that is necessary to fulfill the purposes for which it was collected. We do not excessively collect or retain data beyond what is required for the provision of our services.
7. Accountability and Compliance: We are committed to maintaining a culture of privacy and data protection within our organization. We have implemented internal policies, procedures, and training programs to ensure compliance with applicable privacy laws and regulations.
8. Continuous Improvement: We continuously review and enhance our privacy practices to adapt to changing technologies and regulatory requirements. We monitor industry best practices and strive to improve our privacy program to better protect your personal information.

Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically. The revised policy will be effective immediately upon posting on our website.

Contact Us If you have any questions or concerns regarding this Privacy Policy or our privacy practices,
please contact us at narnetech.vja@gmail.com or +91 8885258951/2/3/4.

M. Compliance with the Digital Personal Data Protection Act, 2023 (India)

We process your personal data in accordance with the DPDP Act. NarneTech Software Solutions is the Data Fiduciary and you, as the individual whose data we process, are the Data Principal. Where we rely on your consent, that consent is free, specific, informed, unconditional and unambiguous, given through a clear affirmative action, and is limited to the purpose for which it is sought. We give you notice of the personal data we collect and the purpose before or at the time of collection.

N. Purposes for which we process your data

We use your personal data only for lawful, specified purposes, including: providing and improving our services; responding to your enquiries and support requests; processing orders and payments; sending updates you have asked for; measuring website usage (analytics) where you have consented; and complying with legal obligations. We do not use your data for unrelated purposes without your consent.

O. Your rights as a Data Principal

Under the DPDP Act you have the right to:
• Access a summary of the personal data we process about you and the processing activities undertaken.
• Correction, completion and updating of your personal data, and erasure of personal data that is no longer necessary for the purpose it was collected, unless retention is required by law.
• Grievance redressal — to raise a grievance with us about how your data is handled.
• Nominate another individual to exercise your rights in the event of your death or incapacity.
• Withdraw your consent at any time. Withdrawing consent is as easy as giving it; withdrawal does not affect the lawfulness of processing carried out before withdrawal.

P. How to exercise your rights and withdraw consent

To exercise any of the above rights, contact our Grievance Officer using the details in section Q. To manage or withdraw consent for cookies and analytics, use the Cookie settings control (also available in the site footer and via the cookie button on every page) or see our Cookie Policy. We will respond to verified requests within a reasonable period and in accordance with the DPDP Act.

Q. Grievance Officer

In line with the DPDP Act, you can reach our Grievance Officer for any concern regarding your personal data or this Privacy Policy:
Grievance Officer, NarneTech Software Solutions
Email: narnetech.vja@gmail.com
Phone: +91 8885258951 / 2 / 3 / 4

R. Right to complain to the Data Protection Board of India

If your grievance is not resolved to your satisfaction, you have the right to lodge a complaint with the Data Protection Board of India in the manner provided under the DPDP Act.

S. Cookies and consent

We set only strictly necessary cookies by default. Analytics, functional and marketing cookies are used only after you opt in through our consent banner. For full details of the cookies we use and how to change your choice, see our Cookie Policy.